Shipping Policy

All orders will be shipped by Australian standard ground, unless specified otherwise. Oversized or overweight orders may be shipped using a different freight carrier and may require scheduling for delivery.  For those orders in remote we recommend you call us directly for a shipping quote

Presently, we do not offer international shipping to unsupported countries and are unable to drop ship to P.O. Boxes, APO, FPO or other Military Addresses. We require all "ship-to addresses" to be valid street addresses.

Orders placed before 2pm are normally packed and ready for collection the following work day. Shipping to your provided address usually takes 3-5 business days depending on your location. 

We offer Three options to get your ASMOKE to you safely and quickly:

1. For Items below 25kg, we offer Home Delivery services to Australian metropolitan areas in 3-5  business days depending on your location.

Freight would vary and finalize in Check-up.

2. For Items over 25kg, unless pre-agreed by both parties, in general operations, we would send these heavy items to the nearest depots for further collection.

3. Pick up from our warehouses in 26 Terra Cotta Dr Blackburn 3130 VIC

                  Open hours: 10:00 A.M. to 4 P.M. Monday to Friday.


Shipping Rate:

We offer a fixed rate for Australian metropolitan areas when you check out from the store.

This rate to remote areas could be varied depend on Couriers conditions.